CONTACT, EXCHANGE, REPORT DEFECT & RETURNUpdated 6 months ago
Contact: Reach us easily
Do you have questions or comments? Our customer service team is always there for you. You can reach us easily via phone or our online contact form. For immediate support you can contact us via live chat or reach us by phone at HERE during our business hours. We aim to help you with all your questions and concerns as soon as possible.
Exchanges: Flexible and easy
Need to exchange your GARD PRO Ultra? No problem! We offer a simple exchange policy. If for any reason you are not satisfied with your purchase, you can exchange your product within 14 days of receipt. Just contact us to start the exchange process. We'll make sure you receive a replacement product that meets your expectations.
Report defect: Quick fix
Do you have a defect in your GARD PRO Ultra? Report it quickly to us for a quick resolution. Contact us via our online defect report form with a description and photos/videos of the problem and your purchase details. Our team will investigate the defect and guide you through the repair or replacement process. We aim to resolve your problem as soon as possible.
Returns: Easy and hassle-free
If you wish to return your GARD PRO Ultra, we offer a simple return policy. You can return your product within 14 days of receipt. Make sure the product is in its original packaging and complies with our policies. Contact us to receive a return label and return the product. Upon receipt of your return, we will process your refund or exchange quickly and efficiently.