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RETURNS & REFUNDS

Everything you need to know about our return policy and process.

HOW DO I MAKE A RETURN?

If you've received a product that's not quite to your liking, no worries! At GARD PRO, you can submit a return request within 14 days of receiving your order. Follow these simple steps to start the process:. Once we have received and verified your re

WHAT IS GARD PRO'S RETURN POLICY?

Ordered something that doesn’t meet your expectations? No worries!. At GARD PRO, you can return items for a full refund within 14 days of the delivery date. If your return request falls outside this period, we won’t be able to offer a refund, store c

CAN I EXCHANGE AN ITEM FOR SOMETHING ELSE?

At GARD PRO, we want to make sure you always have the right product to fit your lifestyle and needs. If you find that the product you've ordered isn't quite what you expected after all, our Customer Service representatives are here to help you find t

DO I HAVE TO PAY FOR MY RETURN?

At GARD PRO, we do not pay return fees, and we do so with several important reasons in mind:. This approach helps us both keep prices low and reduce our carbon footprint.

MY RETURN HAS BEEN DELIVERED FOR A WHILE, BUT I DON'T HEAR ANYTHING?

What to do if you don't hear about your return?. Sometimes you may not receive updates on the status of your return. This can be for a variety of reasons, including possible problems during the delivery process. Here are a few steps you can take if y

HOW SOON WILL I GET MY REFUND?

Once we receive your returned item(s), please allow 5 to 10 business days for us to review and process them. After the assessment is complete, we’ll issue your refund and send you a confirmation via email. The refund will be applied to your original